Please use the form below to submit your withdrawal request.
This is for EU customer Only
Please note that under EU Consumer Rights Directive 2011/83/EU (Article 16), certain products supplied by Velo Coffee Roasters may be exempt from the standard 14-day cancellation period.
This includes goods liable to deteriorate or expire rapidly, such as fresh coffee, and sealed goods that have been opened after delivery for health protection and hygiene reasons. This does not affect your statutory rights in cases where goods are faulty, damaged, or incorrectly supplied. For full details, please refer to our Terms & Conditions and Refund Policy.
